Terms and Conditions

Welcome to GrownńDiva! These Terms and Conditions govern your use of our website https://xn--growndiva-fvb.com/ and the purchase of our products. By accessing our website and placing an order, you agree to comply with these terms.

1. General Terms

• By using this GrownńDiva website, you confirm that you are at least 18 years old or have parental consent.
• We reserve the right to modify or update these terms at any time. Continued use of our website after changes implies acceptance.

2. Product Information & Pricing

• We strive to provide accurate product descriptions, images, and pricing. However, minor variations may occur due to display settings or handmade craftsmanship.
• Prices are subject to change without prior notice.
• In case of a pricing error, we reserve the right to cancel or adjust orders before shipment.

3. Orders & Payments

• Orders are confirmed only after successful payment.
• We accept multiple payment methods, including credit/debit cards, UPI, wallets, and net banking.
• In case of payment failure, please retry or contact our support team.

4. Shipping & Delivery

• We offer free shipping across India. International shipping charges may apply.
• Estimated delivery time is 7-10 business days (subject to location and product availability).
• We are not responsible for delays caused by unforeseen circumstances, including weather conditions or courier issues.

5. Returns, Exchanges & Cancellations

• We offer a 7-day return & exchange policy for eligible products. Custom-made or engraved items cannot be returned.
• Orders can be cancelled within 24 hours of placement for a full refund. Once shipped, cancellations are not possible.
• Refunds, if applicable, will be processed within 7-10 business days to the original payment method.

6. Ring Resizing Policy

• We offer one-time free resizing within 7 days of purchase for eligible designs.
• Additional resizing after this period may incur a charge.

7. Warranty & Repairs

• We provide a limited warranty on manufacturing defects for a specified period.
• Warranty does not cover normal wear & tear, accidental damage, or third-party repairs.

8. Intellectual Property

• All content on this website, including text, images, logos, and designs, is the intellectual property of GrownńDiva. Unauthorized use or reproduction is prohibited.

9. Privacy & Security

• Your personal data is handled as per our Privacy Policy.
• We use secure payment gateways to ensure data protection.

10. Limitation of Liability

• GrownńDiva is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

11. Governing Law & Dispute Resolution

• These terms are governed by the laws of India.
• Any disputes shall be resolved through arbitration or in the courts of [Mumbai, India].

12. Contact Information

For any queries, reach out to us at:
📧 Email: grownndiva@gmail.com
📞 Phone: +91-9892918995